Our Privacy Policy explains how Padma Smart Technology Ltd. (“we,” “us,” or “our”) collects, uses, and protects the personal information of users (“you” or “your”) who use the Smart Water Meter Operational App (“the App”). We are committed to maintaining the privacy and security of your personal information and complying with applicable data protection laws. By using the App, you consent to the practices described in this Privacy Policy.
Information We Collect:
Personal Information: When you use the App, we may collect personal information, such as your name, contact details, and location information. This information is necessary for the proper functioning of the App and to provide you with the requested services.
Usage Information: We may collect non-personal information about your use of the App, such as device information, and app usage statistics. This information helps us analyze trends, improve the App’s performance, and enhance your user experience.
How We Use Your Information:
We use your personal information to provide you with the requested services, including meter installation, customer support.
We may use your information to communicate with you, respond to your inquiries, and provide updates or important information related to the App.
We may analyze usage data to improve the App’s functionality, identify and resolve technical issues, and enhance overall performance.
We may use aggregated and anonymized data for statistical or research purposes.
Information Sharing and Disclosure:
We do not share our data to any third parties.
Data Security: We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
We implement technical and organizational measures to safeguard your information, including secure data transmission, encryption, and access controls.
Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
We may retain and use aggregated or anonymized data for statistical or research purposes indefinitely.
Children’s Privacy: The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will promptly delete it from our records.
Changes to the Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy within the App or by other means as required by law.
Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@padmatechnology.com.
Please read this Privacy Policy carefully to understand how we handle your information. By using the App, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.